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Customer Service

Return Policy

Unconditional "No Fuss" Guarantee

All returns require a Return Authorization Number (RA#). To get an RA# call during our regular business hours. If for any reason within 7days of delivery you are not satisfied with your purchase, you may return the items for an exchange or refund.

After 30 DAYS ALL SALES ARE CONSIDERED FINAL!

All other returns, authorized or not, that fall outside of these guidelines may be charged a re-stocking fee of up to 30%.  Returns without an RA Number may be returned to the sender at their expense, or discarded without processing. Discarded returns will not be eligible for exchange or credit.

Returns and Exchanges

DAMAGES or SHIPPING ERRORS ONLY will be returned at Magic Scarf's expense. Please request a U.P.S return label.

Other returns should be sent prepaid and insured to:

The Magic Scarf Company

Return Department
19 Pond Rd.
Gloucester, MA. 01930

Please provide a completed "Return Form" which is enclosed with your package. We will credit your original method of payment, excluding delivery charges.

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