Phone: 1-800-769-GIFT
Email: info@magicsusan.com

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Before placing your order please tell us a little about yourself so we can get to know and serve you better.

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Wholesale Minimum Order

The minimum order is $150.00

Minimum Per Item Order

Most items are sold individually so the minimum order is ONE PIECE. This is especially convenient for offering maximum variety to your customers and for sampling of items.

One Size Fit

Most of our items are designed to fit a range of sizes like (Small to Large) or (Extra Large to 3X).  We are sure that our ONE SIZE FIT will make your shopping experience easier.

Free Promotional Items

Upon check-out you will find many items to assist your sales including FREE signs and nominally priced display pieces and bust forms.

Payment Methods

  • We accept all major credit cards including Mastercard, Visa, Discover, and American Express.
  • We accept COD with an additional $10.00 fee set by UPS.

Shipping Time

Shipping is immediate (all items shown on our website are in stock and ready to ship) In the rare event that an item is backordered, you will be informed and the back ordered item will be shipped free of charge when it becomes available (provided you still want the item).

Shipping Method

Most domestic orders are shipped via UPS unless you request a different method or we find that a different carrier will reach you faster.  UPS has proven to be extremely dependable and tracking of your packages is easy and accurate. Most orders ship from Massachusetts. Depending upon your location your packages will arrive between one and five business days after placing your order. International orders and orders for Hawaii and Alaska require special handling which may include the postal service and other couriers.  We can advise you of the best methods for your location.

Shipping Charges

Shipping charges are averaged out based upon dollar amounts. 
Examples:

  • 150.00 order is charged $11.30 shipping and handling.
  • $500.00 order is charged $23.50 Shipping and handling
  • $1000.00 order is charged $41.00 Shipping and handling

International orders and orders for Hawaii and Alaska vary in cost and we will advise you before shipping.

Return Policy

  • You have thirty days to examine your order and may return any product if you are not satisfied for any reason.
  • You will need a return authorization number which is obtained by simply calling our customer service department.
  • Upon receipt of your return, your money will be refunded to you in the method in which you paid.
    • Credit card orders will be refunded on the credit card which was used.
    • Orders paid by COD check will be refunded by check after the original check has cleared.

How To Place An Order

  • Order by phone: We are always happy when you call. Our knowledgeable customer service people are ready to assist you. Call toll free 866-546-6256
  • Order by fax: Each item page has a printable order form which you can download with a single click. Take your time to fill in the order with your desired items then fax to 978-282-8811
  • Order online Easiest way to see our entire selection and order at your lesure

 

We look forward to serving you and hope to have a long term productive business relationship.  Always feel free to call with any questions or concerns or ideas.  We are here to help.

Regards,
The Magic Scarf Company
978-282-8811